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Email:
info@provhort.com

Phone:
Office: (559) 251-7907
Fax: (559) 251-5539

Mailing address:
P.O. Box 7735
Fresno, CA 93747

Physical address:
9589 East Belmont Ave
Sanger, Ca 93657

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Privacy Policy 

Effective Date: 01/01/2025 

Providence Horticulture, Inc. (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.provhort.com (the “Site”), and when you engage with our services, including SMS (text message) communications. 

By accessing or using our Site or services, you agree to this Privacy Policy. If you do not agree, please do not use our Site or services. 

 

  1. Information We Collect

We may collect personal information from you in various ways, including when you: 

  • Visit our website 
  • Submit a form 
  • Sign up for our services 
  • Opt-in to SMS communications 
  • Communicate with us via phone, email, or text 

Types of information we collect may include: 

  • Name 
  • Email address 
  • Phone number 
  • Mailing address 
  • Billing and payment information 
  • IP address 
  • Browser type and device identifiers 
  1. How We Use Your Information

We may use your information to: 

  • Provide and manage our services 
  • Respond to inquiries and support requests 
  • Send administrative communications 
  • Deliver marketing and promotional messages, including SMS, if you have opted in 
  • Personalize and improve your experience on our Site 
  • Comply with legal obligations 
  1. SMS Text Messaging

COMMUNICATION VIA SMS AND MOBILE MESSAGING

By providing your mobile phone number to Providence Horticulture, Inc., LLC (“Providence Horticulture, Inc.”), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems.

Message frequency may vary based on your interaction with Providence Horticulture, Inc.. Standard message and data rates may apply. Please contact your mobile carrier for details.

OPTING OUT

You may opt out of receiving SMS messages from Providence Horticulture, Inc. at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again.

You may also request to opt out by contacting us directly at info@provhort.com.

USE AND PROTECTION OF MOBILE INFORMATION

Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Providence Horticulture, Inc. will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive.

CONSENT AND ACCEPTABLE USE

Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling.

You can view our Acceptable Use Policy at https://provhort.com/privacy-policy/.

Acceptable Use Policy

This Acceptable Use Policy (the “Policy”) outlines the rules governing the use of messaging and communication services (“Services”) provided by Providence Horticulture, Inc. (“Providence Horticulture, Inc.,” “we,” “our,” or “us”). By using our Services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of access to Services.

Consent Requirements

Obtaining Consent

You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes:

· A clear, affirmative opt-in (e.g., checking a box or submitting a web form).

· Disclosure of the type and frequency of messages.

· A link to this AUP and our Privacy Policy.

You must retain a record of consent, such as a timestamp or signed agreement.

Sample Opt-In Language

“By checking this box, you consent to receive text messages from Providence Horticulture, Inc. regarding your account and services. Up to 10 msgs/month. Msg & data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms of Use.”

Revocation of Consent (Opt-Out)

Users can revoke consent at any time by replying with standard opt-out keywords (e.g., “STOP”, “UNSUBSCRIBE”). One final message may confirm opt-out. No further messages may be sent without new consent.

Identification

All outbound messages must clearly identify Providence Horticulture, Inc. as the sender, unless they are part of an ongoing conversation initiated by the recipient.

Message Content Restrictions

You may not use our Services to send or facilitate content that includes:

Unsolicited or Spam Messages

· Advertising or promotional messages without explicit user consent

· Purchased phone lists or shared third-party consents

Illegal or Restricted Content

· Child exploitation material

· Hate speech or incitement to violence

· High-risk financial services (e.g., payday loans, crypto schemes)

· Debt relief or credit repair services

· Cannabis, CBD, or other controlled substances

· Prescription drugs without a license

· Gambling or betting content

· “Make-money-fast” or deceptive income claims

SHAFT Content

· Sexually explicit material

· Hate-based content

· Alcohol promotions

· Firearms and ammunition sales

· Tobacco or vaping products

Fraudulent or Malicious Content

· Phishing or impersonation

· Malware, spyware, or viruses

Evasion and Abuse

You may not:

· Use URL shorteners from shared public domains (e.g., Bit.ly)

· Misspell keywords or evade detection filters intentionally

· Send similar messages from multiple numbers (“snowshoeing”)

· Alter headers or spoof sender identity

Frequency and Reconfirmation

If you send recurring messages, you must:

· Inform users of the frequency

· Include regular reminders about opt-out options

· Reconfirm consent periodically as required by law

Enforcement

Violations of this Policy may result in:

· Warning or temporary suspension

· Termination of access to messaging services

· Reporting to telecommunications carriers and regulatory bodies

We reserve the right to amend this Policy at any time. Continued use of the Services indicates acceptance of the most current version.

Privacy and Data Usage

We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our Privacy Policy.

For questions about this Policy, contact us at [your business email address]

 

SMS Terms & Conditions

These SMS Terms & Conditions govern the SMS/text messaging services (“Messaging Services”) provided by Providence Horticulture, Inc., (“Providence Horticulture, Inc.,” “we,” “our,” or “us”). By opting into our Messaging Services, you agree to these Terms.

Brand Name

Providence Horticulture, Inc.

Types of Messages You May Receive

By opting in, you may receive:

· Appointment reminders

· Account notifications

· Product or service updates

· Customer support communications

· Promotional and marketing messages (only if consented to)

Message Frequency

Message frequency varies based on your interactions but will not exceed 15 messages per month unless otherwise specified at opt-in.

Message and Data Rates

Standard message and data rates may apply. Please contact your carrier for details.

Opt-Out Instructions

Text “STOP” to cancel at any time. You’ll receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

Customer Support

· Text HELP for assistance

· Email: info@provhort.com

· Call: (559) 251-7907

Privacy & Data Use

Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy for details.

Changes to Terms

These terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes.

  1. Sharing Your Information

We may share your information: 

  • With service providers and partners who help us operate the Site and deliver services 
  • When required by law or in response to valid legal requests 
  • To protect our rights, privacy, safety, or property 
  • With your consent 

We do not sell your personal information. 

  1. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. 

  1. Your Privacy Rights

Depending on your location, you may have certain privacy rights, including the right to: 

  • Access the personal information we have about you 
  • Request correction or deletion of your data 
  • Opt out of certain communications 

To exercise these rights, contact us at info@provhort.com. 

  1. Third-Party Services

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies separately. 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date.” Your continued use of the Site or services constitutes your acceptance of the revised policy. 

  1. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: 

Providence Horticulture, Inc. 

P.O. Box 7735 

Fresno, CA 93747 

info@provhort.com 

(559) 251-7907